Delivery Hero
Mahendra Gudhakesa is a seasoned UX researcher with extensive experience across various organizations, currently serving as a Staff UX Researcher at Delivery Hero since February 2023, focused on enhancing Quick Commerce offerings globally. Previous roles include Partner and Research Consultant at Just About Right, Research Lead for Consumer Payments at GoTo Financial, and Product Research Lead at GO-PAY, where efforts centered on user insights and product strategies to drive adoption and retention. Earlier experience also includes research leadership at Bukalapak and Somia Customer Experience, as well as a long tenure as Account Director and freelance qualitative researcher at MarkTalent. Mahendra holds a Bachelor of Engineering in Civil Engineering from Institut Teknologi Bandung.
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