Michael McNamara is an Incident Manager at Dell Technologies, bringing over 30 years of experience in the electronics and computer fields. A US Air Force veteran, they served as a Small Computer Support Technician and completed various roles related to technical support and troubleshooting. At EMC, Michael specialized in supporting the EMC Symmetrix/VMAX/PowerMax product line for nearly 18 years, eventually becoming an Escalation Manager. They hold a Bachelor of Science in Business Management from Becker College and an Associate of Science in Electronic Systems Technology from the Community College of the Air Force.
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