Toan Pham

Toan Pham is a Director of Strategy and Planning at Dell EMC, where they focus on balancing short-term revenue targets with long-term customer retention through AI-driven insights. Previously, they held roles at IBM as a Product Manager and Process Transformation Lead, where they contributed to multi-year transformation projects and significantly improved chip performance for high-impact computer systems. With experience as a Manager at Infosys Consulting, they led substantial business intelligence transformations and supply chain initiatives for high-profile clients. Toan earned a Master of Business Administration from The University of Texas at Austin and holds a combined MS/BS in Electrical Engineering from the University of Michigan.