Katie Denlinger is a Principal at Deloitte, with extensive experience in Customer & Marketing Strategy, Digital, and operational improvement. Beginning as a Business Analyst at Deloitte in 2008, Katie contributed to significant projects for Fortune 500 companies, delivering solutions that enhanced customer experience and operational efficiency. Notable accomplishments include redesigning processes for a pharmaceutical company that consolidated financial reporting, resulting in a 50% reduction in labor hours, and optimizing customer service strategies for an insurance company, yielding substantial cost savings. Katie holds an MBA in Marketing and Strategy from Duke University's Fuqua School of Business and a Bachelor's degree in Marketing from Miami University.