Marco Pozam

Marco Pozam is an accomplished professional with extensive experience in customer success and management within the technology and digital transformation sectors. Currently serving as the Director of LATAM Customer Success at Delphix since December 2020, Marco leads the Customer Success team for Latin America while reporting to the Chief Strategy & Customer Officer. Previous roles include Director of Project Portfolio for LATAM at WPP, where responsibilities encompassed managing a team of Senior Program Managers and overseeing IT and digital transformation initiatives for over 16,000 employees. Marco's career spans over two decades, featuring positions at various organizations such as Delphix, Message Systems, and the Brazilian Army, demonstrating a strong foundation in program management, customer success, and strategic IT initiatives. Academic credentials include specializations and degrees from prestigious institutions such as the University of Virginia Darden School of Business and FGV - Fundação Getulio Vargas.