Full-time · TX, United States
Why DelRicht Research?
Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has opportunities for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you!
Who We Are
DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states.
Please note: This is an onsite M-F position based at our Dallas locations, requiring travel within the Dallas region. No remote or hybrid seeking applicants please. Preference will be given to local candidates.
Clinic Manager’s Main Objective: In this role you will be responsible for the day to day management of clinic operations, including financial oversight and people management. The Clinic Manager will maintain all activities related to the conduct of clinical trials at the site including but not limited to:
Oversee a team of physicians and other team members conducting the clinical trials
Seeing to it that all clinical trial protocols are being adhered to 100% of the time
Manage physician relationships and ensure they are aware of their schedules and informed about all clinical trial patients
Manage a team of Clinical Research Coordinators for their growth and development within the role and company which will also include managing the schedule, conducting performance reviews, overseeing individual and group productivity and quality of work
Problem solve with the physicians and coordinators at both sites to resolve any patient-related issues that may arise
Continue to build the team by hiring and training as needed with the growing region
Communicate effectively with external clients regarding site visits as well as the sites’ quality and quantity of data for all trials
Ensure the site is maximizing the schedule in order to provide opportunities to as much of the community as possible
Responsible for the region reaching profitability and revenue goals
Learn and prepare for new clinical research studies at the site (typically 1-2 new clinical studies per month)
Voluntary travel to Investigator Meetings to learn about new clinical studies (US based, all expenses paid - who doesn’t like free travel?)
The Right Candidate Will:
Be self motivated! Energetic! Positive! Have an “all in!” attitude when it comes to new site set up
Have the ability to work independently while the site and region grow
Focus on providing exceptional patient care and creating memorable experiences
Encourage the growth of the team, providing continuous training and feedback, and be excited to develop culture within a new DelRicht site
Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals
Believe in high quality and have a high standard of compliance to our study protocols
Be remarkably organized
Be skilled at problem solving, planning and being proactive
Accept ownership of tasks from inception through completion and assume responsibility for personal success
Love efficiency and continuously look for ways to do more with less, improve processes and come in under budget
Skills needed to win:
Required: 3 years of professional work experience
Required: 6 months of progressive and demonstrated experience in healthcare
Required: At least 1 year of demonstrable people management experience inclusive of performance reviews, terminations and hiring/interviewing
Required: Ability to travel between clinics in your area throughout the week
Preferred: 1 year of experience working in healthcare
Preferred: Clinical Research experience (not required - we'll train!)
Coffee drinkers preferred. Tea drinkers accepted.
The Company Culture You Will Be Part Of:
DelRicht Research’s Core Values: Production, Humility, Consistency
Production:
We deliver on our promises
We have a bias towards action: we value independent problem solving
We proactively over deliver: we can act without being told what to do and we always have new ideas that will be heard and will improve the company
Humility:
We support each other relentlessly
We always have enthusiasm: we exhibit passion and excitement about our work which leads to everyone having a ‘can do’ attitude
We embrace change: we are excited to always be growing and moving the organization forward which means change is the norm for us
Coachable: we all love to learn, we are willing to be taught and will adapt quickly
Consistency:
We always are able to execute: we get it right the first time and promote ‘touch it once’ accuracy
We have persistence: we demonstrate the tenacity and willingness to go the distance to get something done
We are calm under pressure: we can maintain stable performance when under heavy pressure or stress
Our team comes first so here are some of the perks and benefits at DelRicht Research:
Medical, Dental and Vision Insurance
Voluntary Short Term Disability, Long Term Disability, and Life Insurance
Generous Paid Time Off that builds throughout your career with the company
Even though we are in healthcare, we do NOT work nights, weekends or 12 hour shifts (yes, nurses love us!)
401K (includes discretionary match/profit sharing)
Exceptional quarterly bonus plan that clearly outlines your bonus potential per quarter and gives managers the visibility and control to maximize earnings by hitting team goals
Job Type: Full-time 40+ hrs
Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page!
Website: www.delrichtresearch.com
Patient Testimonials: https://delrichtresearch.com/testimonials/
Meet some of the team: https://delrichtresearch.com/careers/
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Open roles at DelRicht Research