Ericka E Robinson is a skilled professional with extensive experience in customer service, financial services, and marketing. Currently serving as a Hybrid Member Service Agent at Delta Community Credit Union since May 2020, Ericka ensures accurate account management and educates members on digital banking solutions. Previous roles include Copywriter at Snob Life Studios, where marketing strategies were enhanced through effective brand voice communication, and Service Experience Representative at Nordstrom Rack, focusing on customer satisfaction and team collaboration. Ericka's educational background includes a Bachelor's Degree in Creative Writing from Eastern Washington University and ongoing studies toward an MBA in Finance at Grand Canyon University.