Josh Fredrickson

Josh Fredrickson is an experienced leader in digital and customer experience, currently serving as the Director of Digital and Customer Experience at Delta Dental of Arizona since July 2023, where the focus is on implementing Salesforce Marketing Cloud and Data Cloud. Prior to this role, Josh spent over 13 years at Insight, progressing from Ecommerce Program Manager to Senior Manager for Ecommerce and Digital Transformation, successfully overseeing a $77M business and managing a $2M annual technology budget. Earlier experience includes positions at PulteGroup, where leadership in online marketing and CRM system implementation involved managing complex projects and cross-functional teams, enhancing customer engagement and operational efficiency.