M. Colin Shephard has a strong background in the IT field, with extensive experience in leadership roles. M. Colin joined Delta Dental of Washington in 2022 as the IT Director for Enterprise Systems. Prior to that, they worked at DentaQuest from 2015 to 2022, serving as the IT Director for the Salesforce Platform and Director of Claims Payment System & Operations. Before that, they held various roles at DentaQuest from 2001 to 2014, including Manager, Technical Claims Resolution & Payment, Supervisor, IT Client Data and Innovation, and Tech Lead. As a Tech Lead, they led a conversion team and played a key role in creating and implementing a custom-built claims processing system. M. Colin also provided technical consultation and expertise to internal customers and was involved in various other technical projects. Overall, M. Colin Shephard has a diverse range of experience in IT leadership and project management.
M. Colin Shephard completed their Bachelor of Science (B.S.) in Information Technology at Northeastern University from 2004 to 2006. They then pursued a Master's degree in Business Administration and Management, General at Cambridge College from 2006 to 2008. Additionally, M. Colin Shephard obtained several certifications, including "Digital Transformation: From AI and IoT to Cloud, Blockchain and Cybersecurity" from the Massachusetts Institute of Technology in December 2020, "Certified SAFe 4 Agilist" from Scaled Agile, Inc. in August 2019, and an "Executive Leadership Certificate" from The University of Chicago Booth School of Business (specific month and year not provided).
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