Monica Marshall

Monica Marshall is an experienced marketing and customer service professional, currently serving as an Associate Marketing Manager at Acosta Group since May 2024 while also holding the position of Claims Examiner II at Delta Dental Plans Association since July 2022. Prior roles include Customer Care Advocate II at Delta Dental and Customer Service Representative at EPB from January 2013 to May 2022, where responsibilities included issue resolution and data management. Early career experience includes Telesales Representative at T-Mobile and service as a Logistics Specialist in the Army National Guard. Monica holds a Bachelor of Arts in Mass Communication/Media Studies from Tusculum University.