Valmira Shala

Valmira Shala has extensive experience in customer experience management and e-commerce, currently serving as Manager Customer Experience at DELTA Fiber since September 2011. Throughout Valmira's career at DELTA Fiber, various roles have included Manager Base & Acquisitie, Portal/eCommerce Manager, and Channel Manager, following a comprehensive trainee program aimed at ambitious young professionals. Prior to this, Valmira held positions as E-commerce Marketer at Bax-shop.nl, Trainee at ZeelandNet b.v. with a focus on IPTV research, and Trainee in Consumer Marketing at BN/DeStem - PZC. Valmira's educational background includes a Bachelor’s degree from Hogeschool van Amsterdam and ongoing Master’s studies in Communication Science at Universiteit Antwerpen.