Charlotte Kountz

Team Lead, Principal Customer Success Manager at Deltek

Charlotte Kountz has a diverse work experience that starts with their role as an Editorial/Marketing Assistant at Nature's Best Photography in 2013. Charlotte then worked as an Associate Investigator at USIS for a few months in 2014 before transitioning to CACI International Inc as an Investigator. In 2015, they joined Deltek as a Sales Development Representative and worked their way up to become a Customer Success Manager, Senior Customer Success Manager, and eventually a Team Lead, Senior Customer Success Manager. In 2024, they took on the role of Team Lead, Principal Customer Success Manager at Deltek.

Charlotte Kountz obtained a Bachelor of Arts degree in Communications from George Mason University in 2013. In 2023, they earned a certification in the GovWin Federal Certification Exam from Deltek.

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Previous companies

Timeline

  • Team Lead, Principal Customer Success Manager

    January, 2024 - present

  • Team Lead, Senior Customer Success Manager

    July, 2022

  • Senior Customer Success Manager

    June, 2021

  • Customer Success Manager

    July, 2016

  • Sales Development Representative

    March, 2015