Diana M. is an experienced professional currently serving as a Senior Technical Support Engineer at Demandbase since July 2021, having previously held the position of Technical Support Engineer. Prior to this, Diana served as a Branch Manager at Enterprise from February 2017 to October 2020, where responsibilities included implementing analytical techniques to improve operational effectiveness and launching initiatives to enhance customer service and sales revenue. Diana's background also includes working as a Bilingual Care Manager at Circle of Care for Families and Children of Passaic County, Inc. from June 2015 to February 2017, assisting children with complex needs and their families. Earlier experience includes multiple roles at East Newark Elementary School from September 2013 to June 2015, contributing as a teacher's aide, substitute teacher, and website administrator. Diana holds a Bachelor of Arts in Psychology and Sociology from Saint Elizabeth University, alongside education from the Flatiron School.
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