Isaac Upshaw

Isaac Upshaw is an experienced IT professional with a strong background in technical support and system management. Currently serving as an IT Service Desk Analyst II at Dendreon since December 2010, Isaac provides comprehensive support for personal computers and telecommunications systems, focusing on medical manufacturing equipment. Prior to this role, Isaac held positions at Hewlett-Packard, including Systems Engineer, where responsibilities involved leading projects for managed services on the Microsoft Windows platform, and ITO Support Specialist, where Isaac ensured high server uptime and managed various IT compliance and performance tasks. Additionally, Isaac has experience as a System Administrator, providing help desk support and proactive system management. Isaac holds a Bachelor of Science in Computer Information Systems from Regis University.