April G.

April G. has a diverse work experience in the dental industry. April started their career as a Lead Dental Assistant at Valley Family Dentistry in March 2021, where they demonstrated effective leadership and managerial skills. April successfully managed and supervised a team, implemented new systems, and achieved greater patient satisfaction.

In February 2022, April joined Rio Vista Dentistry as an Office Assistant/RDA. April served as the primary point of contact for patients, utilized web-based business analytics software to assess office performance, and proactively addressed patient inquiries and concerns.

In November 2022, April transitioned to Dental Intelligence Inc. as a Tier 1 Support Specialist. April collaborated cross-functionally, actively listened to customer concerns, and supported other teams in resolving customer account-related questions and concerns.

In May 2023, April assumed the role of Premium Support Specialist at Dental Intelligence Inc. In this role, they provided expert assistance to Enterprise clients, conducted group training sessions for new team members, and acted as a team leader for T1 support when necessary.

April G. holds a Bachelor's degree in Organizational Supervision from the University of North Texas. The specific start and end years for this degree are not provided. Additionally, April has completed additional certifications, including Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER in October 2022, Google IT Support from Google in September 2022, and Salesforce Essential Training from LinkedIn in September 2022. April's education also includes participation in Trailhead by Salesforce, although there is no specific degree or field of study mentioned.