Karol Rudnicki is a seasoned IT professional with extensive experience in technical support and incident management. Currently serving as the Second Line IT Support Team Leader at Dentons since December 2023, Karol previously held various roles at Ivanti from May 2018 to November 2023, including Supervisor of Technical Support - ITSM. In this capacity, Karol managed a team of 12 Technical Support Engineers across Europe and India, designed and implemented key processes, and provided high-level technical support. Additional roles include IT Specialist at Basys IT-Service GmbH, Major Incident Management at Stanley Black & Decker, and various support positions at AVON, Mondelēz International, GuestTek Interactive Entertainment, and others. Karol holds a Licencjat degree in Logistyka Mediów from the University of Warsaw.
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