Penny manages the Concessions Program, which includes oversight of DEN’s expansive dining and shopping options in the terminal and the concourses. Additionally, the Chief Operating Officer oversees Business Technologies, which is responsible for technical infrastructure and cyber security as well as Business Operations, which handles contracting and risk management. Airline Affairs and Air Service Development, which maintains the airport’s existing levels of air service while recruiting new airlines and new destinations is also part of the Chief Commercial Officer’s portfolio.
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