Baptiste Zimmermann has extensive experience in IT support and systems integration, currently serving as a Technicien Territorial Vip and Administrateur MDM at the Département de l'Essonne since December 2016. Key responsibilities include personalized IT support for elected officials, incident resolution, and technical coverage for various events. Prior roles include Systems/Network Integrator at mojovida, where installation of payment and management solutions was performed, and a proximity technician for the Ministry of Justice and the Mairie de Paris, focusing on incident management and system migrations. Baptiste Zimmermann holds certifications including ITIL V3 Foundation and SI Administration, complemented by a Baccalauréat in International Commerce.