Senior Online Merchandiser

WHO ARE WE?

The bigger picture: DEPT® we are a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, TikTok, eBay, ASOS, Zoopla, Twitch, Patagonia and many, many more. 

We are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our team of 4,000+ digital specialists across 30+ locations on five continents deliver pioneering work on a global scale with a boutique culture. We live and breathe our ‘big enough to cope, small enough to care’ ethos, providing an inclusive, supportive and exciting place to accelerate your career.  

At DEPT®, we’re eager to hire the most talented experts in the game; people who continuously strive to improve their craft, are eager to learn, who want to inspire others, and strive for a better world. 

JOB PURPOSE:

As a Senior Online Merchandiser you will work closely with the Marketing Sciences team, reporting to the Lead Merchandiser on the eBay Australia account.

Our Merchandising team partners with our client eBay to produce a range of tailored digital shopping experiences.

As a Senior Online Merchandiser, you will be responsible for trading of the overall site for various categories, prioritising merchandising based on conversion and business performance for promotional and seasonal campaigns and shops.

You will work closely with the DEPT® Merchandising and Marketing teams and stakeholders at eBay, to ensure successful project/campaign deliveries; which are profitable without compromising the creative integrity.

KEY RESPONSIBILITIES:

• Play a role in leading the junior members of the team - presenting data analysis and project updates to the wider merchandising team.
• Responsible for daily/weekly management of category pages, ensuring site standards are always achieved or exceeded.
• Build a full understanding of the clients’ content management systems and objectives, advising on the solution that best meets their needs.
• Create and maintain a critical path for campaigns and other category specific activity.
• Construct the optimum product range for the target market by balancing price architecture, product variety and other parameters.
• Source items - uploading, merchandising and continuously optimising events, campaigns and category pages.
• Ensure all campaigns/events are prioritised consistently across desktop, mobile and email platforms.
• Conduct regular performance analysis and feeding insight and proposed actions into Lead Merchandiser and clients for weekly trading reports.
• Conduct regular checks on live pages, troubleshooting and fixing any issues.
• At times, to conduct competitor analysis and trend research displaying an in-depth, customer-focused knowledge of the market and categories and inputting ideas into planning meetings.
• Proactively identify incremental sales and profit opportunities within your vertical.

SKILLS AND PREVIOUS EXPERIENCE: 

• Minimum of 3 years Merchandising experience, ideally within E-Commerce
• A good eye for style and retail trends and an interest in current and upcoming trends
• Highly organised, with excellent attention to detail and the ability to manage multiple projects simultaneously
• Proven ability to work independently, prioritise, meet deadlines under pressure and make best use of resources; has a good sense of urgency and measurement of risk
• Excellent verbal and written communication skills
• You are ambitious with the ability to think strategically, communicate for understanding and contribute something new, demonstrating tenacity to learn and grow
• Ability to take ownership and accountability
• Experience with various CMS and the ability to quickly grasp new processes or learn new tools
• Analytical experience and a degree of business acumen
• Proficiency in Excel

THE PERKS!

Hybrid working environment, mental health support, additional leave options, and a buddy to help you through your first few weeks!
This is your chance to be part of a team of humans - we come together in support, love and humanity to celebrate what makes each of us special. If that sounds like you, get in touch!
Check us out! www.deptagency.com

Not sure you meet all the qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they feel they may not meet every qualification, when, in fact, they often do!

DEPT® is proudly committed to creating a diverse and inclusive environment and strongly encourages you to apply. In addition, we strive to provide a safe space for all please let us know confidentially if we can provide any additional support or accommodations for you to fully participate in our recruitment experience. Contact stephanie.bartley@deptagency.com to notify us of any needs related to completing the job application or taking part in our interview process.

Please note that the successful applicant for this position will be subject to a background check, in line with legislative requirements

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

Learn more about our diversity, equity, and inclusion efforts here