Smriti Richard (Swaminathan) is a Senior Product Designer currently at Deputy since November 2023, with previous experience at Fraim, where leadership in design facilitated the launch of a digital product. At Zendesk from August 2021 to July 2023, Smriti championed Conversational AI, focusing on chatbot design and automation. Prior roles include User Experience Designer at WISE Employment and Digital Design Researcher at Monash University, where efforts centered on accessibility and multimedia interactions in healthcare. Smriti's earlier career includes positions as Graphic and Web Designer at Guhring Australia and various design roles across multiple companies, contributing to branding and product design. Academic achievements include a Master of Design in Multimedia Design from Monash University and a Bachelor's Degree in Fashion/Apparel Design from the National Institute of Fashion Technology Mumbai.
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