Dominique Jones, MBA

SR. IT Project Manager at Deque Systems Inc

Dominique Jones, MBA has extensive work experience in project management and data analysis. Currently, they work as a SR. IT Project Manager at Deque Systems, Inc, where they are responsible for documenting client requirements, producing project timelines, coordinating with the implementation team, and tracking projects through to completion. They also plan and execute data migration cycles, report on billable hours, manage project budgets, and assist management in meeting revenue goals.

Prior to their current role, Dominique worked as an IT Project Manager at Edge by Ascential, where they likely handled similar responsibilities.

Before that, Dominique served in various roles at PepsiCo, including GES/IMO Project Manager, Regional IT Business Analyst, and Marketing Equipment Management Associate Supervisor. In these positions, they were responsible for managing projects, analyzing program risks, and overseeing marketing equipment management.

Dominique also has a background in sales and customer service. They have experience in positions such as Business Data Analyst and International Support Manager at Verizon, where they managed teams, planned work, trained employees, and assessed performance. They also worked as a Cross-Functional Solutions Manager, Sr. Consultant, and Global Technical Support Coordinator at Verizon, where they focused on sales strategy, training, and customer support.

Furthermore, Dominique worked at Teleperformance as a Customer Service Representative, where they served as a point of contact, team lead, and escalation supervisor. They handled general account reviews, troubleshooting, and planning changes.

Earlier in their career, Dominique worked at Bose Corporation as a Human Resource- Purchasing (Buyer)/ Accounts Payable/ Materials/ Line Supervisor.

Overall, Dominique Jones, MBA has a strong background in project management, data analysis, and customer service, with experience in leading teams and implementing sales strategies.

Dominique Jones, MBA, has a strong education background in business and management. In 2009, Dominique earned a Bachelor of Art degree in Business Marketing from Benedict College. Later, from 2012 to 2014, Dominique pursued a Master's Degree in Management, specializing in an MBA, at Strayer University. Dominique further enhanced their educational qualifications by completing a Master of Business Administration (MBA) program with a concentration in Logistics, Materials, and Supply Chain Management at Ashford University from 2018 to 2020.

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Timeline

  • SR. IT Project Manager

    February, 2022 - present