Victoria M.

Victoria M. currently serves as Team Lead of Technical Service at DerbySoft, overseeing operations in North America and Europe since July 2023. Prior to this role, Victoria was a Senior Engineer in Technical Service at Amadeus, managing a Technical Support team for the hospitality sector, focusing on performance and team engagement. Experience includes positions as Team Lead at Tata Consultancy Services, where leadership was exercised in managing a cloud-based system support team, and various technical roles at Sabre Corporation, including Acting Technical Team Lead responsible for major incident management and team consultancy. Victoria's educational background includes certifications in Software Testing, ITIL Foundations, and Design Thinking, with specialized training in aviation and airline operations.