Nhan Nguyen Trong

Nhan Nguyen Trong has a diverse work experience. In 2015, they worked as a Risk Management Specialist at BIDV - Ngân hàng TMCP Đầu tư & Phát triển Việt Nam. From 2017 to 2018, they were a Project Executive at Chasen Holdings Limited and Everglory Logistics, Inc. In 2018, they worked as a Client Engagement Verification at Payward, Inc. They then joined Deriv in 2019 as a Customer Support Lead, where they handled business and customer communication, managed chatbot services, and provided training and team development on trading technical issues. In 2021, Nhan worked at Best Buy in Customer Experience. In 2022, they worked briefly as a Deposit Administrator at Peoples Group before becoming a UX Research Team Lead at Deriv.

Nhan Nguyen Trong completed a Master's degree in International Business from RMIT University Vietnam between 2016 and 2018. Prior to that, they obtained a Bachelor's degree in Banking and Financial Support Services from FPT University between 2011 and 2015.