RaShunda W.

Customer Support Agent at Derivita

RaShunda W. has held several positions in the technology field. In 2021, they began working as a Technology Specialist for the DeKalb County School District. Prior to that, they were a Business Systems Analyst for Transamerica Financial Solutions from 2013 to 2021. From 2009 to 2013, they were a Lead Systems Support for Dominion Dealer Solutions. Before that, they were a Technical Consultant, Web Developer & Support from 2009 to 2022. In this role, they improved the use of technology and helped to solve organizational problems. RaShunda also built and supported user friendly web applications using HTML5/CSS3, JavaScript, WordPress, Django, APIs, Power Apps, Power Automate, Airtable, Wix, and Weebly. Currently, they are a Customer Support Agent for Derivita.

RaShunda W. received their Bachelor of Science (B.S.) in Digital Media and Web Technology from the University of Maryland University College in 2014. RaShunda earned their Bachelor of Arts (B.A.) in Art/Visual Communications from Salisbury University between 2004 and 2007. RaShunda attended Baltimore City College between 1999 and 2003. RaShunda also holds certifications in Technical Support Fundamentals from Coursera (November 2021), JavaScript Algorithms and Data Structures from freeCodeCamp (July 2020), and Responsive Web Design from freeCodeCamp (April 2020).

Links

Timeline

  • Customer Support Agent

    July, 2022 - present

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