Wojtek Gronek

Wojtek Gronek is an experienced IT professional with a strong background in incident management and technical support. Currently serving as Manager of the Incident Management Center at Descartes Systems Group since November 2013, Wojtek previously held roles at The Waterloo Networking Company, where support was provided for Dell hardware and Windows Server systems. Over a nearly nine-year tenure at BlackBerry, Wojtek advanced through various technical and managerial positions, successfully overseeing manufacturing IT operations, leading support teams, and implementing efficient support processes. Wojtek's early career included software and report development at Linamar, significantly improving financial reporting and automation. Wojtek holds a Computer Programmer and Analyst Diploma from Conestoga College.