Samuel R. Laniel

Samuel R. Laniel has extensive experience in the picture framing industry, working at DeSerres since 2007. Currently serving as an expert in customer service, custom framing, and branch management since August 2015, Samuel has also held interim positions including Assistant Manager. Notable achievements include the transformation of the Drummondville branch from a customer-centric to a self-sufficient workshop for custom framing. Throughout the career, Samuel has demonstrated strong skills in customer service, team management, and order execution across multiple branches, fostering customer loyalty and enhancing operational efficiency. Educational background includes studies at Cégep Marie-Victorin and Cégep de Lévis.