DeSerres
Samuel R. Laniel has extensive experience in the picture framing industry, working at DeSerres since 2007. Currently serving as an expert in customer service, custom framing, and branch management since August 2015, Samuel has also held interim positions including Assistant Manager. Notable achievements include the transformation of the Drummondville branch from a customer-centric to a self-sufficient workshop for custom framing. Throughout the career, Samuel has demonstrated strong skills in customer service, team management, and order execution across multiple branches, fostering customer loyalty and enhancing operational efficiency. Educational background includes studies at Cégep Marie-Victorin and Cégep de Lévis.
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DeSerres
DeSerres is established across Canada with 34modern, spacious and colourful stores that provide materials and supplies to artists, arts and crafts enthusiasts, and children, students and designers. With our 34 stores and transactional website, DeSerres is the leading retailer of arts and craft supplies in Canada. We offer our customers a wide selection of decorating items, bead bars for jewellery-making, stationery, books, frames and framing services, plus toys for kids. Everything to put people in touch with their own creativity.