Joshua Waihi

Director Of Product Management at Acquia Marketing Cloud Product

Joshua Waihi has extensive work experience in various roles related to product management, customer success, and technical account management. Joshua has worked at companies such as Acquia, Catalyst IT Limited, and Springload. At Acquia, they served as the Director of Product Management, where they managed a portfolio of products and drove business and customer outcomes. Joshua also held the position of Director of Customer Success, where they managed a consulting business and aligned cross-functional teams towards desired customer outcomes. Prior to that, they were the Senior Manager and Practice Manager, responsible for managing the Technical Account Management practice in the Asia-Pacific and Japan region. Joshua has demonstrated expertise in enterprise architecture, technical guidance, and delivering successful digital strategies. Additionally, they have experience as a Web Architect and Web Developer at Catalyst IT Limited and Springload, respectively. Overall, Joshua Waihi has a strong background in product management, customer success, and technical account management, with a focus on driving outcomes and delivering value for customers.

Joshua Waihi has a foundation certificate in Jazz Music from the New Zealand School of Music, which they obtained from 2006 to 2007. Joshua also has a degree in Web Development from the Natcoll Institute of Design, which they obtained in 2007. In addition to their education, Joshua has obtained various certifications, including being a Certified Scrum Master from the Scrum Alliance in 2015 and holding multiple levels of certification from the Pragmatic Institute, such as PMC Level III, PMC Level II, and PMC Level I, all obtained in 2022. Joshua is also an Acquia Drupal Developer Certified, although the specific details of this certification are not provided.

Links

Previous companies

Catalyst IT logo

Timeline

  • A

    Director Of Product Management

    October, 2021 - present

  • Director Of Customer Success

    March, 2021

  • Senior Manager

    November, 2019

  • Practice Manager

    June, 2018

  • Region Lead

    July, 2017

  • Digital Strategy Consultant & Senior Technical Account Manager

    January, 2014