Tomas Frias

Tomas Frias currently serves as the CX Strategy and Insights Director at Despegar, a position held since November 2022. Prior to this role, Tomas Frias held various positions at Mercado Libre, including Customer Analytics Senior Manager and Customer Analytics Manager from August 2020 to November 2022. Tomas Frias also worked at Jampp as Senior Strategy Manager and Product Strategy Manager between January 2019 and August 2020, and at McKinsey & Company, where Tomas Frias progressed from Senior Business Analyst to Fellow and Associate from June 2015 to January 2019. Earlier experience includes an Analyst position at Compass Lexecon from June 2013 to April 2015 and a Consultant role in Economic Regulatory Affairs and Financial Planning at Novix from October 2011 to June 2013. Educational qualifications include a Master’s degree in Finance (Thesis Pending) from Universidad Torcuato Di Tella and a Bachelor's degree in Economics from Universidad Nacional de Córdoba.