Ekaterina Gorshkova

Ekaterina Gorshkova is an accomplished product manager and outsourcing coordinator at KBC Global Services since December 2018, focusing on product monitoring, profitability analysis, and strategic product roadmapping. Gorshkova has held various roles, including Group Operations Risk Manager, where significant improvements in data quality reporting were achieved, and Process Manager II, responsible for optimizing operational tasks and enhancing team efficiency through automation. Additionally, Gorshkova served as Product Manager for International Payments at KBC Bank & Verzekering, and previously worked at Sanmina as a Business Process Analyst, where notable reductions in turnaround time and cost per unit were realized. Gorshkova holds a Master's and Bachelor's degree in Interactive Media from Masaryk University Brno.