The Leadership Team at DevRev is responsible for steering the company's strategic vision and operational execution, ensuring alignment between the development and customer support functions. Comprising co-founders with strong expertise in business and technology, the team drives innovation in building a developer-centric CRM, cultivates a culture of customer-centricity, and fosters partnerships that enhance product-led growth. They also focus on addressing challenges such as customer churn and improving Net Promoter Score (NPS) to create exceptional experiences for both developers and customers.