Jeff P. Rossi

Regional Service Director at DEX Imaging

Jeff P. Rossi has a diverse work experience spanning over several years. Jeff P. started their career in 2005 as an Order Picker at Niles Audio Corporation. In 2006, they worked as a Field Service Technician at ALL POWER, where they repaired and maintained various types of overhead doors and garage doors. Later in the same year, they joined Custom Control Technology Inc. as an Automation Technician, specializing in industrial control and automation.

In 2008, Jeff P. Rossi joined DEX Imaging, where they held various roles and demonstrated strong leadership skills. Jeff P. started as a System Engineer, resolving operational issues related to networks. In 2009, they became a Field Service Engineer, performing maintenance and installation tasks on digital copiers and printers. Jeff then took on the role of Field Supervisor, leading a team of system engineers and service technicians and troubleshooting network printing capabilities.

In 2014, they were promoted to Service Manager, responsible for the delivery of print product services to high-end accounts. Jeff P. provided coaching and support to a team of 20 individuals and consistently achieved cost and quality objectives. In 2019, Jeff P. Rossi was appointed as an Enterprise Services Manager, leading a team of over 30 members nationwide and ensuring customer satisfaction while meeting cost and delivery goals. Currently, they work as a Regional Service Director at DEX Imaging, managing diverse assignments, coaching strategies, and forecasting cost objectives.

Jeff P. Rossi completed their education at ITT Technical Institute where they pursued both a Bachelor's Degree in Electrical, Electronics and Communications Engineering from 2008 to 2010 and an Associate of Science - AS in Computer Electronics Engineering Technology from 2006 to 2008.

Links

Timeline

  • Regional Service Director

    August, 2021 - present

  • Enterprise Services Manager

    July, 2019

  • Service Manager

    January, 2014

  • Field Supervisor

    June, 2011

  • Field Service Engineer

    May, 2009

  • System Engineer

    March, 2008

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