Elena Yotova

Elena Yotova is a seasoned quality control professional currently serving as the Quality Control Lead at Dext since March 2020, where responsibilities include assessing vendor performance, leading a team of specialists, and ensuring the integrity of data extraction processes. Prior experience includes roles as a Quality Analyst at Tek Experts and a Quality Specialist at Sutherland, where Elena monitored compliance with guidelines and evaluated customer service performance. Educational qualifications comprise a Bachelor's degree in Graphic Design from New Bulgarian University and ongoing education at Skills Assembly.