Rachel Chand

Rachel Chand has over 20 years of experience in the IT industry, specializing in Oracle applications and project management. Rachel currently serves as the Director of Professional Services at Diabsolut, a position they have held for 2 years and 11 months. In this role, Rachel is responsible for providing the leadership, management and vision necessary to ensure Diabsolut has the proper operational controls, methodologies, procedures, people, and systems in place to deliver superior levels of performance. Rachel leads a team of project managers, solution architects, business analysts, and developers across the Salesforce and FinancialForce practices to ensure on-time and high-quality delivery of services and products to customers. Rachel also designs and implements Salesforce Platform services and product solutions to meet customer requirements and assists with sales and key contract negotiations with an emphasis on service delivery, KPIs, and cost control.

Prior to joining Diabsolut, Rachel served as the PMO Manager at Foundry52, a Diabsolut company, for 4 years and 3 months. In this role, they were responsible for leading the organization’s Project Management Office and providing guidance on all aspects of project management including methodology, processes, tools, templates, and best practices. Rachel also managed relationships with customers, vendors, and other internal and external partners.

Before their time at Foundry52, Rachel served as a Principal Consultant at Foundry52 for 2 years and 7 months where they were responsible for providing dynamic leadership to the organization and injecting new ideas and creative approaches to the business. Rachel also guided implementations and delivery of services to ensure customer satisfaction that allowed Foundry52 to pursue growth opportunities within the existing client base as well as attract new relationships.

Rachel started their career as an independent IT consultant 6 years 7 months before eventually becoming the Lead Analyst at Visa for 4 months. Rachel then served as a Sr. Oracle Applications Consultant at Macrovision for 5 months before taking on a similar role at Cisco Systems where they worked for 2 years 2 months. Rachel then spent 1 year 9 months as a Sr. Oracle Applications Consultant at Alien Technology before taking on the role of Project Manager/Systems Analyst at Covad Communications where they spent 6 years 8 months.

Rachel Chand holds a B.S. from San Jose State University in Business Administration. Rachel is also certified as a Salesforce Community Cloud Consultant and Salesforce Administrator through Salesforce, and as a SteelBrick Certified Admin through LearnCore - Sales Training and Coaching Platform. Additionally, Rachel Chand is a Project Management Professional (PMP) through the Project Management Institute and ITIL v3 Foundation certified through EXIN.