Michael Bardwell

Mr. Bardwell began his career with DialAmerica working as an agent in 1993. Over the next 18 months, Mr. Bardwell served the company in various positions, such as Sales Floor Supervisor, Shift Manager, Training Coordinator and Program Manager. In 1994 Mr. Bardwell moved into his first IT position and shortly after assumed responsibility for all technology-related systems on the inbound side of DialAmerica.

Today, he oversees a staff of technicians, programmers and system administrators which maintain all ACD, IVR, Application Development, Database Administration, Reporting and Telecommunication functions 24/7/365 across multiple facilities.

Mr. Bardwell holds several industry certifications as well as a bachelor’s degree from the University of Georgia.