DialAmerica
Robert J. Finn has held various roles in the field of customer service, production management, and quality assurance over the years. Starting as a Lab Manager and progressing to Production Manager and eventually a CSR Depute and Case Management position, Robert has showcased their expertise in managing daily operations, improving productivity, reducing costs, and ensuring quality standards are met. With a solid background in photo processing and manufacturing, Robert has consistently proven their ability to lead teams and drive results across different industries.
DialAmerica
DialAmerica is now Aucera. Aucera is one of the largest privately held contact center providers in the world delivering more than 100 million experiences a year across a global footprint that includes both nearshore and offshore locations. Our thousands of passionate employees support a broad range of Fortune 500 consumer brands, providing Customer Experience Management services and innovative technology solutions across a variety of channels that include phone, email, chat and social media.