Alexandros Fikas

Alexandros Fikas is currently employed as an Associate in the Client Service Team at Dialectica, starting January 2024, where key responsibilities include liaising with clients to identify business knowledge gaps and creating expert profile briefings. Prior to this role, Alexandros served as a Technical Customer Support Representative (Tier 2) at Teleperformance from July 2021 to January 2024, managing escalated technical cases and mentoring new hires, after initially working as a Customer Support Representative (Tier 1) in the Italian-speaking support group for a major financial services firm. Alexandros has experience in translation, having worked at Pedio Publishing from November 2018 to May 2021, translating seven books and contributing to additional works. Educational qualifications include a Bachelor's degree in Italian Language and Literature from the National & Kapodistrian University of Athens and an Erasmus Scholarship at Sapienza Università di Roma.