Sidney Rajvong has a diverse work experience. From 2013 to 2019, they held various roles in different companies. From 2013 to 2016, they worked as a Customer Service Representative at Koch Logistics. In 2016, they also held three positions at Middle Tennessee State University (MTSU), including Development Assistant, Street Team Member, and Student Orientation Assistant. From 2018 to 2019, they worked as an Inside Sales Representative at Aegis Sciences Corporation, where they were responsible for executing new client setups, integrating with the CRM system, and assisting customers with selecting services. Lastly, from 2019 to present, they have been working as a Client Success Manager at Dialog Health Inc, where they leverage their customer success management experience to unify customer service processes, long-term success, and customer post-sale experience. They are also accountable for managing customer accounts and portfolios while delivering high-end customer experience.
Sidney Rajvong attended Middle Tennessee State University (MTSU) from 2012 to 2017, where they earned a Bachelor of Science (BS) degree in Leisure, Sport, and Tourism Studies.
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