Jeanne-Ermine Michel

Jeanne-Ermine Michel is a seasoned professional with extensive experience in customer success and digital marketing. Currently serving as a Customer Success Manager and Project Manager at Dialog Insight since December 2020, responsibilities include collaborating with management on project goals, timelines, and deliverables while ensuring high-quality service to clients. Previous positions include Digital Specialist at Bâton Rouge | Steakhouse & Bar, where Jeanne-Ermine developed strategic web directions and managed social media campaigns, and as Founder of JeM La Com, providing comprehensive communication and marketing consulting services. Jeanne-Ermine holds a Master’s degree in Strategic Communication from Université Jean Monnet Saint-Etienne and has gained additional expertise in various marketing roles across different organizations, demonstrating a strong ability to create and implement effective marketing strategies.