Yasmina D.

Team Lead, Mental Health Intake Agent at Dialogue

Yasmina D. is an experienced professional in the fields of mental health and customer service, currently serving as a Training Specialist and Mental Health Intake Agent at Dialogue since October 2021. Prior to this role, Yasmina D. worked at Old Republic Insurance Company of Canada as a Bilingual Claims Examiner and Customer Service Representative, where responsibilities included reviewing claims, customer inquiries, and providing support to ensure satisfaction. Earlier experience includes serving as a Youth Worker at Columbia International College, and engaging in health promotion as an intern with Centre de santé communautaire Hamilton/Niagara, as well as a Young Adult Peer Leader with Niagara Region. Yasmina D. holds a Bachelor of Arts (Hons) in Child Health from Brock University and has a solid educational background in science from previous institutions.

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