Carl Downing

Account Manager - Primary Care at Dictate IT

Carl Downing has a diverse work experience in the healthcare industry, primarily focusing on technology solutions. Carl started their career as a Practice Manager at Farrier House Surgery, where they established and managed a new GP practice. Carl then joined EMIS Health as an Account Executive, providing software training and managing client accounts. Later, they worked at Niche Health as a Support Manager, overseeing help desk operations and leading partnership meetings. At Whiteacres Medical Centre, Carl served as a Practice Coordinator, responsible for IT and software systems training. Carl then joined Substrakt Health as the Head of Mobilisation & Client Services, leading the implementation and support of various digital healthtech products.

Carl's next role was at Intouch with Health, where they worked as a Regional Account Manager, handling NHS Patient Check-In Services and self-care software clients. Carl then moved on to SafeContractor as a Client Mobilisation Manager, where they planned and delivered product solution training. Later, at Insight Solutions IT Services, Carl worked as a Primary Care Consultant, providing field-based expertise and training on digital solutions within the NHS landscape.

Prior to their current role, Carl worked at Advanced as a Solution Consultant, responsible for introducing new care home solutions and managing customer relationships. Currently, they are an Account Manager - Primary Care at Dictate.IT, a Clanwilliam brand.

Throughout their career, Carl has demonstrated strong skills in project management, client relationship management, training, and implementation of healthcare technology solutions.

Carl Downing attended North Bromsgrove High School from 1992 to 1996. No specific degree or field of study information was mentioned.

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Timeline

  • Account Manager - Primary Care

    March, 2023 - present

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