Gábor Kovács

Gábor Kovács is an experienced Customer Experience Management Specialist and Corporate Trainer at DIGI since February 2016, focusing on the training and development of diverse teams including Call Center Representatives and Customer Service Representatives. Gábor has been instrumental in creating and updating training materials, supporting e-learning systems, and enhancing training methodologies. Prior roles include Call Center Trainer, where Gábor managed comprehensive training programs, and Call Center Representative, providing technical assistance in both Hungarian and English. Gábor's earlier experience spans event organization and project management across multiple companies, including Zibanna Kft., Guanna Kft., and Gordon-Blue Kft., emphasizing high-quality execution and team collaboration. Educational background includes a degree from Debreceni Egyetem.