Shannett Walcott

Shannett Walcott is an accomplished Senior IP Engineer at Digicel Group, with extensive experience in IP/MPLS Networking infrastructure, network design, testing, and maintenance. Responsibilities include providing third-tier technical support, ensuring network reliability, and managing network management systems. Previously, Shannett served as an IoT/IP Engineer and a Network Operation Center Engineer at Digicel, where key tasks involved maintaining network performance and resolving technical issues. Prior roles include IT Support Technician at Jabra Marketing and Administrative Assistant at Jabra Marketing Engineering and Construction Services, providing technical support and managing equipment purchases and inventory. Shannett holds a B.Sc. in Information Technology with Honors and certifications in Cisco Networking and VMware IT Academy.