Ana Carolina F.

Ana Carolina F. is an experienced professional in the field of UX writing and design operations, currently serving as an Analista de UX at Digio since November 2021. Responsibilities include creating writing and content systems, developing user journeys for credit cards, and conducting workshops. Prior to Digio, Ana Carolina worked with Compasso UOL as a UX writer, focusing on microtext and user experience enhancements for the Youcom app and website. Earlier roles included producing user-centric content for Banco Bradesco, creating help content for Uber, and managing customer relationships in various capacities. Ana Carolina holds a bachelor's degree in Advertising and Propaganda from Universidade Paulista and is pursuing further specialization in UX writing at Awari and FIAP.