Susanna Mosoyan is a seasoned professional with extensive experience in customer service and business advisory roles. Currently serving as a Customer Service Specialist at TotoGaming and a Customer Support Specialist at Digitain, both since late 2021, Susanna previously worked as a Business Advisor at the Strategic Development Agency NGO from December 2018 to September 2021. Prior roles include a 1C program implementation consultant at Resal Soft, and various positions at ProCredit Bank Armenia, where responsibilities encompassed loan disbursement, customer service, creditworthiness assessment, and financial analysis. Susanna's career began in the American University of Armenia's Turpanjian Rural Development Program, aiding in business plan development and conducting rural research from March 2010 to December 2011.
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