Jelena Kocijan

Jelena Kocijan's work experience includes:

- In their current role as a Product Analyst grade 1 at Digital.ai since September 2022, they collect telemetric data, creates visualizations and reports using BI tools, and analyzes data to identify trends. Jelena effectively communicates findings to top management and the engineering department. Jelena also maintains the Pendo analytics tool by setting up and updating parameters.

- From October 2020 to April 2021, they worked as an Integration Technician at Chainapp Technologies, where their responsibilities included researching different payment APIs for online shops supported by the company. Jelena collaborated with developers to solve code issues and provided tasks and suggestions.

- From September 2020 to April 2021, they worked as a Data Entry Clerk at easy.in.rs.

- From April 2016 to February 2018, they served as a Customer Service and Support Operator at Frikom doo. Jelena'sresponsibilities included maintaining contact with clients, resolving problems, and training new support staff.

- Jelena gained experience in the legal field by working with lawyers at Goran Gavrilovic law office from August 2015 to April 2016 and at Dragana Dincic law office from May 2014 to August 2015.

- In September 2011 to January 2012, they were involved in processing data from registries at Danish Refugee Council / Dansk Flygtningehjælp.

Jelena Kocijan obtained a Master's degree in Law from the University of Niš, where they studied from 2004 to 2013. Additionally, they have acquired several certifications, including the Product-led Certification from Digital.ai in October 2022 and various certifications from LinkedIn in areas such as data analysis, predictive analytics, web APIs, and financial modeling. These LinkedIn certifications were obtained between August 2020 and March 2021.