Feras Husseinat

Feras Husseinat has held various key roles in Customer Services and ITSM System Administration over the years. Currently working at Digital Dubai, Feras serves as the Acting Customer Services Section Manager/Principal Project Manager. In their role, Feras leads the customer service team, manages performance based on KPIs, and integrates Customer Services systems for reporting purposes. With a background in Computer Software Engineering, Feras also worked at Fourth Dimension Systems as a Senior ITSM Engineer.