Amanda Mitchell

Amanda Mitchell is an experienced professional in member experience and customer experience management. Currently, Amanda serves as a Manager of Member Experience at Digital Federal Credit Union since April 2024. Prior to this role, Amanda spent over six years at Forrester, progressing through several positions including Manager of the CX Index, where responsibilities included coordinating client engagements for an extensive portfolio. Amanda's background also includes roles at Proverb Agency as an Advertising/Branding Account Manager, and at Pluck PR as a Senior Account Executive focusing on strategic communications for notable clients. Earlier experience included program management at Interbrand for the AT&T account, and roles in market research and sales at Consumer Eyes and Stylesight. Amanda holds a Bachelor of Business Administration in Marketing and Journalism from the Isenberg School of Management, UMass Amherst.