Digital Federal Credit Union
Candace Knopf has extensive experience in the financial services industry, currently serving as Collections Team Leader at Digital Federal Credit Union since September 2014. In this role, Candace Knopf identifies, trains, and mentors team members to enhance performance and professional development, oversees work assignments, manages collections escalations, and ensures adherence to policies through performance evaluations and productivity standards. Previously, Candace Knopf held positions as a Member Service Specialist and Member Service Representative, contributing to the success of Digital Federal Credit Union by providing quality service and achieving sales goals. Prior experience includes working as a Customer Service Associate at People's United Bank. Candace Knopf holds a Bachelor of Arts in Interpersonal/Organizational Communication from the University of Central Florida and an Associate of Arts in General Studies from Valencia College.