Kathleen Hesseltine

Kathleen Hesseltine, MBA, is a seasoned Senior Product Manager with extensive experience in driving digital transformation and customer success in various industries, including healthcare, education, and energy. Currently at Wellframe, Kathleen focuses on enhancing customer experiences, having previously contributed to Blue Cross Blue Shield of Massachusetts' digital and AI strategy. Kathleen's expertise spans product vision and strategy development, omnichannel customer service, and mobile app management, with a notable history at Autodesk, where significant contributions were made to educational technology systems. An education background comprising a Master of Business Administration from Southern New Hampshire University and a Bachelor of Science in Business Administration from the University of New Hampshire underpins Kathleen's professional achievements.