Shameeg Isaacs

Shameeg Isaacs is an experienced Operations Manager specializing in customer service at DigiOutsource since March 2013. Responsibilities include managing performance, operationalizing call center strategy, coaching and development, and project management. Previous roles at DigiOutsource include Customer Service Manager, Technical Training Facilitator, Customer Service Team Leader, Customer Service Coach, VIP Executive Host, and Customer Service Host, demonstrating a strong foundation in customer service and training. Prior experience includes working as a TV and Audio Salesman at Game Kenilworth Centre and as a Cash Point Controller at Woolworths. Shameeg holds a Bachelor's degree in Psychology and Organizational Psychology from the University of Cape Town, further enhancing expertise in managing stakeholder relationships and communication.